Legal Document

ck777bd Privacy Policy

This policy describes in detail how ck777bd collects, uses, and protects your personal information.

SSL Encryption
Legally Binding
Bengali and English
Last Updated: January 2025 — This policy may change from time to time. You will be notified before any changes take effect.

Introduction and Scope

This privacy policy applies to all members using the ck777bd website and mobile application. By registering on the site, you are considered to have given your consent to the terms of this policy.

ck777bd is an online gaming and betting platform that provides services to members in Bangladesh. We place the highest importance on the privacy of our members' personal information. We collect, store, process, and protect your information in the manner described in this policy.

Reading our Terms and Conditions together with this privacy policy will give you a complete understanding of the overall framework of our services. You must be 21 years of age or older to use ck777bd's services.

1. Information Collection

1

Information We Collect

ck777bd may collect the following information through direct communication with you and through automated technology:

  • Full name, date of birth, and national ID details provided at the time of registration
  • Contact information — mobile number, email address, and residential address
  • Financial information — transaction details via bKash, Nagad, Rocket, or bank transfer
  • Account activity — deposit, withdrawal, bet history, and game activity
  • Device and technical information — IP address, browser type, operating system, and cookie data
  • Customer service communication records — information received via live chat and email
2

Methods of Data Collection

We collect information through the following methods:

  • Direct collection: Information you provide through registration, login, deposit and withdrawal forms, and customer service
  • Automated collection: Your browsing behaviour and technical information collected through cookies, web beacons, and log files
  • From third parties: Information received from identity verification and fraud prevention service providers

2. Information Use

3

How We Use Your Information

ck777bd uses your personal information only for the following legitimate purposes:

  • Creating accounts, verifying identity, and ensuring secure login
  • Processing deposits and withdrawals and maintaining transaction security
  • Managing bonuses and promotional offers and delivering them to the right members
  • Providing customer service — 24/7 live chat and email support
  • Preventing fraud, money laundering, and unauthorised activity
  • Improving the platform and enhancing the user experience
  • Fulfilling legal obligations

3. Data Storage and Protection

4

Data Protection Measures

ck777bd uses industry-standard technology and methods to protect your information. Our security measures include:

  • SSL (Secure Socket Layer) encryption technology — all data transmission is fully encrypted
  • Firewall and intrusion detection systems
  • Regular security audits and vulnerability testing
  • Strictly controlled access to sensitive data — only authorised staff can view information
  • Additional verification layers for financial transactions

However, no method of storing or transmitting information over the internet is completely secure. We strive to ensure the highest level of protection, but we cannot guarantee 100% security.

5

Data Retention Period

ck777bd retains your information for as long as your account is active and for as long as necessary to provide services. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations, resolve disputes, or prevent fraud.

4. Data Disclosure and Sharing

6

When Information Is Shared with Third Parties

ck777bd never sells your personal information for commercial purposes. However, limited information may be shared with trusted third parties in the following circumstances:

  • Payment processing: bKash, Nagad, Rocket, and bank transfer service providers receive the information needed to complete transactions
  • Identity verification services: Authorised organisations to complete the KYC process
  • Technology service providers: Trusted partners engaged in hosting, cloud storage, and security services
  • Legal authorities: To comply with court orders, legal investigations, or legitimate requests from regulatory bodies
  • Fraud prevention: Anti-money laundering (AML) and fraud detection services

When sharing information with third parties, we ensure contractual obligations are in place so that they protect your information to the same standard.

5. Cookies and Tracking

7

Use of Cookies

Cookies and similar technologies are used on the ck777bd website and app. Cookies are small data files stored on your device. We use the following types of cookies:

  • Essential cookies: Required to maintain login sessions and ensure account security
  • Functional cookies: To remember your preferences and settings
  • Analytics cookies: To collect anonymous statistics for understanding and improving platform usage

You can manage cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of the site.

6. Your Rights

8

Your Rights Over Personal Information

As a member of ck777bd, you have the following rights over your own information:

  • Right of access: The right to request what information we hold about you
  • Right to rectification: The right to request correction of inaccurate or outdated information
  • Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations)
  • Right to restrict processing: The right to request that your information be used only for specific purposes
  • Right to opt out of marketing: The right to unsubscribe from promotional communications

To exercise these rights, contact our customer service team via 24/7 live chat or email. Your request will be processed within a reasonable time.

7. Responsible Gaming and Data

9

Use of Information for Responsible Gaming

ck777bd uses information about your gaming behaviour to help ensure responsible gaming. In accordance with our Responsible Gaming Policy, we monitor members' activity to help them maintain healthy gaming habits. This includes options to set deposit limits, take breaks, and self-exclude.

This data is used solely for the benefit of the member and is not shared with third parties.

8. Minor Protection

10

Information of Those Under 21

ck777bd operates all casino and betting activities for members aged 21 and above. We do not knowingly collect information from persons under 21 years of age. Age is verified at the time of registration, and if an account is confirmed to belong to a minor, that account will be closed immediately and the associated information will be deleted.

9. Policy Changes

11

Updates and Notice of Changes

ck777bd reserves the right to amend or update this privacy policy as needed. For significant changes, we will notify members in advance by email or via a notice on the site. Continued use of the site after changes take effect will be considered acceptance of the updated policy.

To learn more about us or if you have any questions, visit our About Us page or contact us directly.

10. Contact

For any questions, comments, or requests regarding your information related to this privacy policy, please contact us. Our customer service team is available in both Bengali and English, 24 hours a day, 7 days a week.

Live Chat Instant connection available from any page on the site
Support Hours 24/7 — every day of the week, all day